Need a vehicle? We are open until 5.00pm today
Call Us On 01329 822334

FSB Logo transparent

FREQUENTLY ASKED QUESTIONS

Where is Fareham Car Hire ?

Unit 31 Regent Trade Park, Barwell Lane, Gosport, PO13 0EQ

What are your opening hours?
Opening Hours
Monday 0800 - 1700
Tuesday 0800 - 1700
Wednesday 0800 - 1700
Thursday 0800 - 1700
Friday 0800 - 1700
Saturday 0800 - 1300
Sunday 0900 - 1000

 

Bank Holiday Hours
Friday 19 April 2019 0900 - 1000
Saturday 20 April 2019 0800 - 1300
Sunday 21 April 2019 0900 - 1000
Monday 22 April 2019 0900 - 1000
Monday 6 May 2019 0900 - 1000
Monday 27 May 2019 0900 - 1000
Monday 26 August 2019 0900 - 1000
How do I make a booking?

The only way to make a booking is to call our office on 01329 822334.

What is your availability?

Please call us on 01329 822334 where we can confirm our current availability. Whilst we make every effort to supply the vehicle booked, we reserve the right to refuse hire or to offer a substitute vehicle depending on availability.

What if I need to cancel?

We require 48 hours notice if cancellation is required.
Cancellations after this period will be charged at 100% of the total hire charge.

Can I return my vehicle whilst you are closed?

Yes.
There is a facility for returning vehicles after office hours at our Fareham office. Please note that if you return your vehicle when the office is closed, you are still responsible for the vehicle until our office is next open and the vehicle can physically be checked back in.

I need to extend my hire period

We offer extensions to your hire period providing the requested extension is requested prior to the expiry of the agreed rental period and we have sufficient availability. The additional payment must be made prior to your original expiry date and time of your current hire period so that your insurance cover may be extended.

What happens if I return the hire vehicle late?

If you are late in returning your vehicle we will automatically re-insure you for an additional hour. The cost of this is £12.00 and will be charged to your provided credit / debit card. This covers your insurance only and you will be charged separately for your hire vehicle at the advertised daily rates.

What happens when I return the hire vehicle?

All vehicles must be returned to the branch from which they were hired unless agreed at the time of hire, where the vehicle will be inspected.

What are the mileage allowances and charges?

As a rule you are allowed to travel 200 miles for each 24 hour hire period you have the hire vehicle. 100 miles are allowed in the case of a 4 hour hire. The mileage is checked upon the vehicles return and any additional mileage will be charged at a rate of £0.20 per mile to the Credit or Debit Card used to make your booking.

Can I travel outside of the UK?

We do allow vehicles to be taken out of mainland England, Wales or Scotland, to Mainland Europe provided this has been disclosed as the purpose of your hire. We will arrange for your international green card insurance, AA 5 star cover and a Bail Bond if appropriate. Additional charges will apply for these products and prices vary depending on vehicle type and your destination. Please contact us for a detailed price for this service. Further information can be found on our continental hire page.

What are the Terms & Conditions

Our full terms and conditions of hire are available here, and are issued in conjunction with your rental agreement. You are asked to read these carefully.

What does the price include?

Our advertised price includes VAT at the current rate and insurance. You can drive a vehicle away for the price shown online, there is nothing compulsory to add. Your price will be guaranteed when you make a confirmed booking.

What payment methods can I use?

The cost of the rental is payable at the time of booking. Payment can be made by Cash, Credit or Debit Card..

VAT

VAT is charged at current standard rate on all charges.

Is there a deposit?

We charge no deposit with the exception of Minibus bookings.

What happens if I Breakdown, have an Accident or another Incident?

In the unlikely event you breakdown or have any other problem whilst you have a vehicle on hire, please refer to the back of your rental agreement for information. If you have broken down please call The RAC on 0800 616 300, you will need to quote your rental agreement number and your vehicle registration number. If you have had an accident please report this at the scene by calling our 24/7 emergency contact number 01329 822334.

What do I do about Fuel?

There is no charge for fuel - please return the Vehicle with the same fuel level as you find it.

ADDRESS

Unit 31 Regent Trade Park, Barwell Lane, Gosport, PO13 0EQ

PHONE

01329 822334

EMAIL

farehamcarhire@outlook.com

CONTACT FORM

Please enter your name.
Please enter a valid email.
Please enter a valid phone number.
Please enter a message.

(c) Fareham Car Hire Ltd trading as Fareham Self Drive 2019 | Design by Digi Toolbox Limited